Four Sprouts Flower Farm LLC — Privacy Policy

Last updated: February 2026

1. Overview

Four Sprouts Flower Farm LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our Family Farmers storefront, email communications, and any services we provide.

2. Information We Collect

Information you provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third‑party providers; we do not store card numbers)

  • Order details (CSA subscriptions, bouquet purchases, pickup/delivery selections)

  • Messages sent through our contact forms or email

Information collected automatically

  • IP address

  • Browser and device information

  • Pages visited on our website

  • Cookies and analytics tools used by Squarespace and Family Farmers

Information from transactions

  • Order history

  • Subscription status

  • Delivery or pickup preferences

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Manage CSA subscriptions

  • Send order confirmations, reminders, and delivery/pickup notifications

  • Respond to questions or customer support requests

  • Improve our website and services

  • Send newsletters or marketing emails (only if you opt in)

  • Maintain accurate business and accounting records

We do not sell or share your information with third parties for marketing.

4. Email Communication

Squarespace may send:

  • Newsletter emails (only if you subscribe)

  • Replies to contact form submissions

Family Farmers may send:

  • Order confirmations

  • CSA subscription confirmations

  • Pickup/delivery reminders

  • Failed payment notices

  • Order window notifications

  • Vacation hold confirmations

You may unsubscribe from marketing emails at any time. Transactional emails related to orders cannot be opted out of.

5. Payment Processing

Payments are processed securely through trusted third‑party providers such as Stripe or Square. We do not store or have access to your full credit card information.

6. Cookies and Tracking

Squarespace and Family Farmers use cookies to:

  • Improve website performance

  • Remember your preferences

  • Track analytics such as page views and traffic patterns

You can disable cookies in your browser settings, though some features may not function properly.

7. How We Share Information

We may share your information only with:

  • Payment processors

  • Email service providers

  • Website hosting platforms

  • Delivery partners (if applicable)

These partners are required to protect your information and use it only for the services they provide to us. We do not sell or rent your personal information.

8. Data Retention

We keep your information only as long as necessary to:

  • Fulfill your orders

  • Maintain accurate business and tax records

  • Comply with legal obligations

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections

  • Request deletion of your information

  • Opt out of marketing emails

  • Request a copy of your data

To make a request, contact us using the information below.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Email: support@foursproutsflowerfarm.com